CUSTOMER EXPERIENCE

NEW YORK, NY | Internship or Part-Time

ADAY is looking for an awesome individual to help us with Customer Experience in New York. The structure of the internship will be strongly influenced by personal interest and expertise. We're looking for someone to be fully immersed in all of our Customer Service, including (but not limited to) using social media, having great conversations with customers + solving any order issues. Our ideal candidate is highly organized, an incredible team player, but most of all has a creative and curious mind. You love creating new experiences, making the most out of life, you work out and you work hard. Experience in Customer Service is a plus but definitely not required.

YOU SHOULD BE SUPER EXCITED ABOUT THE FOLLOWING

  • Talking to customers about anything and everything – there will be lots of surprises!
  • Coming up with new and exciting ways to delight our customers
  • Solving problems, which may require some creativity and scrappiness
  • Spelling and grammar. That's right – we're looking for a grammar nerd
  • Being part of the foundational team for an industry disrupting brand
  • Working as a core member of a small team with limited resources; an awesome challenge
  • Challenging our assumptions 
  • Pioneering and living the ADAY culture

    ABOUT ADAY

    ADAY is a direct-to-consumer brand with the aim to lift the standard for clothing. We fuse seasonless shapes with technical fabrics and a sustainable supply chain to create a wardrobe that does more with less. We were named one of the Most Innovative Companies in the World 2018 by Fast Company + here's more about us in Fast Company, Vogue, Refinery29 + Conde Nast Traveler. We're venture-backed by H&M Co:Lab + Venrex amongst others.

    GET IN TOUCH!

    If you think this is you, please get in touch with work@thisisADAY.com with your CV, Instagram, Twitter and anything else that's relevant. Also, draft a response to a customer emailing to complain about delayed shipping.