NEW YORK, NY | Part-Time
ADAY is looking for someone amazing to run our Showroom in Soho (New York). We're looking for someone to help provide our clients with the best possible shopping experience including, but not limited to, being an expert of the whole ADAY collection, having great conversations with customers + assisting them with any advice or issues (including processing returns and exchanges). Our ideal candidate is highly organized, tidy, goes above and beyond to make our customer experience excellent and, most of all, has a strong “client-first” mindset.
This will be a part-time role requiring some flexibility both during the week and on Saturdays. Our showroom is by-appointment only; please expect 15 to 20 appointments per week. Experience in Retail and Customer Service is a plus but definitely not required.
YOU SHOULD BE SUPER EXCITED ABOUT THE FOLLOWING
Talking to customers about ADAY
Helping customers with any styling questions and provide advice
Coming up with new and exciting ways to delight our customers
Schedules! - Yes, our showroom is predominantly by-appointment so you should be super excited about managing the schedule for all the appointments
Making sure our showroom inventory is always updated and constantly liaising with the rest of the team to replenish stock
Working as a core member of a small team with limited resources; an awesome challenge
Challenging our assumptions
Pioneering and living the ADAY culture
ADAY is a direct-to-consumer brand with the aim to lift the standard for clothing. We fuse seasonless shapes with technical fabrics and a sustainable supply chain to create a wardrobe that does more with less. We were named one of the Most Innovative Companies in the World 2018 by Fast Company + here's more about us in Fast Company, Vogue, Refinery29 + Conde Nast Traveler. We're venture-backed by H&M Co:Lab + Venrex amongst others.
GET IN TOUCH!
If you think this is you, please get in touch with work@thisisADAY.com with your CV, your Instagram, Twitter and anything else that's relevant. Also, please draft a response to a customer emailing to enquire about a walk-in when the whole schedule for the day is booked.