Need Help?

We would love to hear from you! Please give us a shout at hello@thisisaday.com. Or, if you have a press enquiry, you can get in touch at press@thisisaday.com.

We are always looking for great people to join our team. Have a look at our current vacancies, or send us an email with your CV and why you think you’re a great fit to work@thisisaday.com.

We ship all international orders via DHL Parcel Direct and USPS International Priority Mail.

Our warehouse and delivery teams are taking extra precautions. We kindly ask that you allow up to 2 weeks for your order to ship. We are also experiencing some delays with DHL and USPS, your order might take up to 6-8 days for standard delivery.

Definitely. Your tracking number is available on your account page, and from there you can track your ADAY via DHL or USPS. If you cannot find your tracking number, email us at support@thisisaday.com.

We optimize for longevity, since our garments never go out of style. But if garments rip, or you no longer have a use for them, we have solutions for you.

Give it a new life. Gift your ADAY to a friend, send us a photo and we’ll give you both $10 store credit. thredUP, Poshmark and Depop are other great options. Simple as that.

Our ultimate goal is to achieve a closed, self-sufficient loop. We’re currently working to dream up ways to make old ADAY into new ADAY. Thank you for supporting us in getting there!

An action or activity (e.g., reforestation, sequestration, or renewable energy) that reduces human-caused carbon dioxide emissions released into the atmosphere. Activities may include planting trees to help extract CO2 from the air, or utilizing energy from sources like wind farms to prevent further emissions from being released into the air.

You told us you like to travel. So do we. Travel gives us a global perspective – and ADAY staples are great to travel in and bring on your trip. Though we love it, traveling is a major source of carbon dioxide emissions and, while some carbon dioxide is good for the environment, the excess of carbon dioxide emissions are a considerable cause of climate change. Buying carbon offsets allows you to be more accountable for your carbon emissions. While purchasing carbon offsets is a great solution for amending emissions, it is important to always try to first reduce what you can before offsetting what you can’t.

We pass on 100% of your money to Cool Effect, a non-profit organization that works to reduce carbon pollution that causes climate change. Once received, a little over 90% of every dollar goes directly to fund the project with the remainder allocated to cover research costs, applicable project registration fees, and credit card charges. Money donated to Cool Effect will be used to support emission-reducing activities and initiatives such as reforestation, sequestration, or renewable energy investments. All projects are vetted to meet high industry standards and certifications.

Cool Effect likes to think of themselves as a way to crowdfund against climate change. They are a carbon-offsetting organization operating as a non-profit. They seek out the best carbon projects in the world and compile them into one easily accessible platform.

All flight calculations are based on Cool Effect’s extremely thorough flight calculator, which uses up-to-date EPA emission factor data and approximated flight lengths. Each flight offsetting calculator may be slightly different, given that each organization is responsible for making its own assumptions. We have worked closely with Cool Effect to ensure these calculations are as accurate as possible. The overarching purpose here is to equip the conscious traveler with correct information to make informed decisions about offsetting his or her travel.

We appreciate your choice to offset your carbon emissions and, because of this, you will receive a certificate via email from ADAY that documents your efforts to offset what you can’t already reduce. Still haven’t received it? Send us an email at helpme@thisisaday.com.